General shipping information
Delivery takes place directly from our warehouse in Winterthur and usually reaches you within 3-4 working days. The tracking number for shipment tracking will be communicated to you by email. In exceptional cases and in the event of delivery bottlenecks or increased order volume, the delivery time can take up to 5 working days.
|value of goods||Shipping costs|
|From CHF 20.00||CHF 6.90|
|Over CHF 80.00||Free|
In summer when temperatures are hot, we ship the goods using reusable cool packs at no extra charge.
The cooling lasts 24 to 48 hours, but does not represent any security or guarantee, but only a preventive measure to counteract the hot temperatures. In the event of damage to the goods due to high outside temperatures, a refund of the invoice amount is unfortunately not possible, nor is the return or cancellation.
Countries to which we ship