Conditions
Scope
These general terms and conditions apply to all deliveries made by elite Web Group to the customer.
Offer
The presentation of the products in the online shop does not represent a legally binding offer, but an invitation to order. All offers are valid "while stocks last". Errors and prior sale are reserved.
Conclusion of contract
An order can be placed online, by email or posted. The purchase contract is concluded after the customer has transferred the invoice amount. The customer must be at least 18 years old.
Payment
Delivery will be made using the payment method you have selected. We offer the following payment methods:
Purchase on account with partial payment option (POWERPAY)
Credit card
PayPal
Twint
Purchase on account with partial payment option (POWERPAY)
MF Group / POWERPAY, as an external payment service provider, offers the payment method "Purchase on account". With the individual invoice, you can easily pay for your online purchase by invoice. You will receive the invoice free of charge by email. If you do not make a payment within the specified time frame, you will receive a monthly invoice with an overview of your order in the following month.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment modalities. When purchasing on account, you accept the POWERPAY terms and conditions in addition to our terms and conditions. (powerpay.ch/de/agb).
Retention of title
The delivered goods remain our property until full payment.
Warranty / Liability
As a retailer, we assume liability and warranty to the same extent as the manufacturers of our goods. Any further liability is expressly excluded.
Complaints
Complaints of any kind can only be considered if they are made in writing (e.g. email) within 24 hours of receipt of the goods. The delivery is made by sending the goods to the address provided by the customer. We ship our goods well packaged and insured with Swiss Post. The scope of delivery of an item depends on the respective item description. Delivery is subject to the proviso that we ourselves are supplied correctly and on time. Compensation for late performance or for goods that are stolen after delivery is excluded. If the items are in stock, they will usually be delivered within 2 to 3 working days after payment In exceptional cases and in the event of delivery bottlenecks, the delivery time can take 5-6 working days. Articles that are currently not in stock will be made ready for dispatch immediately upon receipt. The prior sale is reserved because the offers can be sold out in a short time. Delivered goods remain our property until full payment. If the customer refuses to accept the package without prior information or if a package left at the post office is not picked up, both the shipping and the return shipping costs are borne in full by the customer. In summer when temperatures are hot, we ship the goods using reusable cool packs at no extra charge. The cooling lasts 24 to 48 hours, but does not represent any security or guarantee, but only a preventive measure to counteract the hot temperatures. In the event of damage to the goods due to high outside temperatures, a refund of the invoice amount is unfortunately not possible, nor is the return or cancellation. The right to return ordered products if you do not like them is completely excluded. Any complaints about the delivery regarding quality or completeness must be reported immediately, but at the latest within 24 hours after acceptance of the goods by email (info@candy24.ch) or contact form. After 24 hours, the delivery is definitely considered accepted. We always strive to find a quick and uncomplicated solution, but cannot be held liable for transport damage or damage due to improper storage after the goods have been accepted. A return shipment or a return is at the expense of the customer. The actual products may differ from the illustrations. Personal data (e.g. title, name, address, e-mail address, etc.) will only be processed by us in accordance with the provisions of Swiss data protection law . This data is used exclusively to process the contract. The data is only passed on to the shipping company commissioned with the delivery or to the corresponding payment service provider. According to the Swiss Data Protection Act, every customer has the right to free information about his stored data and, if necessary, a right to correction, blocking or deletion of this data. All images, designs, text and logos are protected by copyright. Copying and distribution, as well as use by third parties, is only permitted after consultation and with the indication of the copyright owner. Digital image material is only permitted for private use on the screen. Any commercial use is subject to a fee. All disputes arising from this legal relationship are subject to Swiss law. The place of jurisdiction is Winterthur.