A right of return from the products ordered as a result of non -fallen is excluded. Any complaints about the quality or completeness of delivery must be immediately, but at the latest within 24 hours after the goods are taken over by email or contact form be communicated. After 24 hours, the delivery is definitely considered accepted.
We always strive for a quick and uncomplicated solution, but cannot be liable for transport damage or damage due to improper storage after the goods are taken over.
For incorrectly delivered items you will receive a return label from us, the return must take place within 5 working days.
For damaged items, you will receive a return label from us after examining the question of guilt, provided that the goods were clearly damaged due to poor packaging. The return must take place within 5 working days after the decision. We also weigh a refund here, depending on the value of the damaged goods.